Head of Product - Central Europe

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Your responsibilities

• Define and lead the Central Europe SMB solutions strategy across Joint Venture partnerships, translating customer needs, market insights, competitive trends, and platform opportunities into a clear 3 to 5-year product vision that supports sustainable growthacross the region.
• Establish and drive strong governance frameworks across Global Payments and JV partners, ensuring alignment on product priorities, investment decisions, roadmap execution, funding models, and expected business outcomes.
• Own the product roadmap and prioritisation process, balancing strategic objectives, commercial impact, customer value, technology capacity, and partner-specific requirements to maximise overall portfolio performance.
• Build alignment across product, technology, commercial, and executive stakeholders, proactively managing dependencies, resolving competing priorities, and influencing decisions in a complex, matrixed environment.
• Ensure product initiatives deliver measurable business impact by connecting delivery outcomes to revenue growth, market expansion, customer success, operational efficiency, and long-term value creation for both Global Payments and JV partners.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• integration events
• dental care
• corporate sports team
• Lunch card

Team

• Make your mark at one of the biggest names in payments. We’re looking for a Head of Product, Central Europe  to join our ever evolving SMB Product team within Global Payments and help shape the future of global commerce.
• This senior leadership role is accountable for defining and delivering the Central Europe SMB solutions strategy across Joint Venture partnerships. You will work through influence across a complex partner ecosystem, aligning Global Payments, JV partners, EU market leadership, and global product and technology teams around clear priorities, funded roadmaps, and sustainable commercial outcomes.

eService Sp. z o.o.

• eService is the market leader in payment card acceptance and electronic transaction clearance in Poland and is the largest technology provider of merchant acquiring services in Central and Eastern Europe. The company has been in business for nearly 25 years, and offers omnichannel payment solutions for merchants, both in store and online, including POS terminals and a payment gateway for e-commerce and m-commerce solutions. The company supports the promotion of cashless payment methods in small and medium-sized enterprises, as well as in local government units and public institutions.
• eService is a joint venture of Global Payments Inc. (NYSE: GPN) and PKO Bank Polski. Headquartered in Atlanta, Georgia with approximately 27,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific, and Latin America.

Our requirements

• 15+ years of product leadership experience delivering end-to-end product strategy, development, and lifecycle management within payments, fintech, banking, software platforms, commerce technology, or similarly complex industries, with a strong track record of translating market opportunities into scalable product solutions.
• Proven ability to lead through influence in complex, matrixed, and multi-entity environments, aligning product, technology, commercial, and executive stakeholders around shared objectives and driving outcomes without direct authority.
• Extensive experience in product governance, roadmap prioritisation, and portfolio management, including balancing strategic objectives, managing cross-functional dependencies, navigating investment trade-offs, and ensuring successful execution across multiple businesses, markets, or partners.
• Strong commercial acumen and partnership leadership, with experience developing business cases, connecting product investments to revenue outcomes, managing portfolio performance, and successfully collaborating with Joint Ventures, strategic partners, or other complex stakeholder ecosystems.
• Exceptional leadership and stakeholder management capabilities, combined with a people-first, high-accountability mindset, enabling the development of trusted relationships, effective decision-making, and successful collaboration across countries, cultures, and organisational boundaries.

Nice to have

• Experience working within Joint Ventures, strategic partnerships, or other multi-entity environments, with an understanding of complex governance structures, funding models, and stakeholder management requirements.
• Strong knowledge of payment ecosystems, fintech, banking, commerce technology, or SMB-focused solutions, with the ability to connect market opportunities to product strategy and execution.
• Experience operating across multiple countries and markets, balancing local customer and partner requirements with broader regional or global product objectives.
• Familiarity with API-first platforms, target architecture models, platform modernisation initiatives, and scalable product delivery approaches that support long-term business growth.
• Exceptional stakeholder management and influencing skills, with a proven ability to align diverse executive stakeholders, navigate competing priorities, and drive outcomes without direct authority.

Additional conditions

Required languages

English; Polish

Work location

Warsaw (Warszawa)
Jana Olbrachta 94, Wola, Warszawa